Find answers to common questions about our printer setup and support services
Brothers Printing Solution offers a comprehensive range of printer-related services including:
We provide these services for both home users and businesses, covering all major printer brands and models.
Our technicians are trained and experienced with all major printer brands including HP, Canon, Epson, Brother, Lexmark, Xerox, Dell, Samsung, and more. We stay updated with the latest models and technologies to ensure we can help regardless of your printer brand.
Yes, we provide support for both residential and commercial printing needs. Our services range from setting up a single home printer to configuring complex office printing networks with multiple devices. We offer customized solutions based on your specific requirements and environment.
Our pricing depends on the specific service required and the complexity of the job. We offer transparent pricing with no hidden fees. For a new printer setup, our standard service starts at $75, while troubleshooting services typically start at $65. For business clients with multiple printers, we offer custom packages.
Contact us with your specific needs for a free quote. We'll provide a clear estimate before performing any work.
We offer same-day service in many cases, depending on our current schedule and your location. For urgent business needs, we prioritize quick response times to minimize your downtime. Standard appointments are typically available within 24-48 hours of your request.
When contacting us, let us know if you have an urgent need, and we'll do our best to accommodate you quickly.
Yes, we stand behind our services with a 100% satisfaction guarantee. If you're not completely satisfied with our work, we'll return to address the issue at no additional charge. Additionally, all our printer setup and repair services come with a 30-day warranty. If you experience the same issue within 30 days, we'll fix it free of charge.
Yes, wireless connectivity issues are among the most common problems we solve. Our technicians are experts in troubleshooting and resolving Wi-Fi connection problems with printers. We can:
We'll make sure your printer connects reliably to your network so you can print without hassle.
Absolutely. We specialize in setting up various cloud printing solutions including:
Our technicians will configure your printer and devices to enable seamless printing from anywhere, on any device. We'll also show you how to use these features effectively after setup.
Print quality issues can stem from various sources. Our technicians can help improve your print quality by:
Contact us for a print quality assessment, and we'll provide specific recommendations for your printer model.
Yes, we provide comprehensive print server setup and configuration services for businesses. Our services include:
We'll work with your IT team to ensure the print server meets your organization's specific needs and security requirements.
Yes, we offer customized maintenance plans for businesses with multiple printers or high-volume printing needs. Our maintenance contracts can include:
Contact our business services team to discuss a maintenance plan tailored to your company's specific printing environment and needs.
Our printer experts are ready to help with any queries you might have
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